Privacy Policy
Status: September 2026
Responsible Party
Responsible for the processing of personal data on this website is:
STICK77 S.à r.l.
9, Op der Faer
L-6690 Moersdorf
Luxembourg
Managing Director: Sebastian Steffes
Phone: +352 2060216
E-Mail: info@stick77.lu
General information on data processing
We only process personal data to the extent necessary to provide our website, process inquiries, carry out pre-contractual measures, fulfill contracts, or based on consent.
Depending on the processing, we rely in particular on the following legal bases:
Art. 6 para. 1 lit. a GDPR – Consent
Art. 6 para. 1 lit. b GDPR – Pre-contractual measures and contract fulfillment
Art. 6 para. 1 lit. c GDPR – Fulfillment of legal obligations
Art. 6 para. 1 lit. f GDPR – Legitimate interests, in particular the secure and economical provision of our website as well as efficient customer communication
Hosting and technical provision by Wix
This website is provided via services from Wix. The provider within Europe is primarily Wix Online Platforms Limited, Dublin, Ireland. Wix processes technical data on our behalf that may be generated when visiting the website.
This may include, in particular:
IP address
Date and time of access
Pages and files accessed
Browser type and operating system
Referrer URL
Device and connection information
Technical error and security data
Processing is carried out for the secure, stable, and technically error-free provision of the website based on Art. 6 (1) (f) GDPR.
Insofar as Wix or its subcontractors process data outside the European Economic Area, this is done on the basis of appropriate safeguards, in particular adequacy decisions of the European Commission or standard contractual clauses.
Further information:
https://www.wix.com/about/privacy
Cookies and consent management
Communication, Inquiries, and Customer Management
Contact form and inquiries
Email, Microsoft 365 and OneDrive
When you use our inquiry form, we process the data you enter. This may include, in particular:
First and last name
E-mail address and telephone number
Company
Selected services
Approximate number of people or items
Content of the message
Uploaded logos, motifs, and inquiry documents
Processing is carried out to handle your inquiry, to prepare quotes, and to carry out pre-contractual measures in accordance with Art. 6 (1) (b) GDPR. Insofar as there is no concrete initiation of a contract, processing is based on our legitimate interest in efficiently handling business inquiries in accordance with Art. 6 (1) (f) GDPR.
The transmitted data is processed via Wix, sent to us by e-mail, and stored in our customer management system. Mandatory fields are required so that we can process the inquiry effectively.
Internal use of ChatGPT
We use ChatGPT to support general text drafting, structuring, and internal work aids.
Content is anonymized before use. Names, contact details, personal customer documents, and other information that could identify a person are not transmitted to ChatGPT.
ChatGPT does not make decisions about customers, prospects, employees, or contractual partners. AI-supported results are reviewed by employees before use.
If sufficient anonymization is not possible, the relevant content will not be processed with ChatGPT.
We use Pipedrive for the structured processing of prospects, inquiries, quotes, customer contacts, and orders. The provider is Pipedrive OÜ, Tallinn, Estonia.
In Pipedrive, the following data in particular can be stored:
Names and business contact details
Companies and contact persons
Communication history and conversation notes
Inquiries, quotes, and order information
Follow-ups and processing status
Agreed services and delivery dates
Processing is carried out for the performance of pre-contractual measures and for the fulfillment of the contract in accordance with Art. 6 (1) (b) GDPR, as well as on the basis of our legitimate interest in comprehensible and efficient customer support in accordance with Art. 6 (1) (f) GDPR.
Further information:
https://www.pipedrive.com/en/privacy
WhatsApp and Superchat
When you contact us via WhatsApp, we process in particular your telephone number, your profile name, message content, and any files you voluntarily transmit.
We use Superchat for the centralized processing of communication. In this process, messages and contact data may be processed on behalf of Stick77 and made available to our team for processing.
The provider of WhatsApp in the European Economic Area is WhatsApp Ireland Limited, Ireland. When using WhatsApp, processing by affiliated companies outside the European Economic Area cannot be excluded.
Processing for inquiries initiated by you is based on Art. 6 (1) (b) GDPR. Otherwise, it is based on Art. 6 (1) (f) GDPR. Our legitimate interest lies in fast and customer-friendly communication.
Alternatively, you can contact us at any time via email or telephone.
Further information:
https://www.whatsapp.com/legal/privacy-policy-eea
https://www.superchat.com/de/datenschutz
Analysis, marketing, and your rights
Leadinfo
We use the Leadinfo service to identify which companies visit our website and which content is of interest to business customers. In this process, data such as IP address, pages visited, time of visit, referring page, as well as technical browser and device information may be processed and compared with publicly available company information.
The provider is Leadinfo B.V., Rivium Quadrant 141, 2909 LC Capelle aan den IJssel, Netherlands.
Leadinfo is only activated on our website after your explicit consent. The legal basis is Art. 6 (1) (a) GDPR. You can revoke your consent at any time via the cookie settings.
Further information:
https://www.leadinfo.com/en/privacy/
Opt-out:
https://www.leadinfo.com/en/opt-out/
Google Analytics
We use Google Analytics for statistical analysis and to improve our website. Information about pages visited, duration of stay, referring page, approximate location, as well as browser and device information may be processed.
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics is only activated with your explicit consent. The legal basis is Art. 6 (1) (a) GDPR. Consent can be revoked at any time via the cookie settings.
Further information:
https://policies.google.com/privacy
Google Ads Conversion Tracking
We use Google Ads conversion tracking to determine whether visitors perform a desired action after clicking on a Google ad, such as submitting an inquiry or making contact. Cookies, online identifiers, and information about the ad click and the action performed may be processed.
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Conversion tracking is only activated after your explicit consent. The legal basis is Art. 6 (1) (a) GDPR. Consent can be revoked at any time via the cookie settings.
Further information:
https://policies.google.com/privacy
Recipients, international transfers, and storage duration
We only share personal data if it is necessary for processing your request, for the performance of a contract, due to a legal obligation, or based on your consent. Recipients may include, in particular, IT, hosting, communication, CRM, analysis, and other service providers we use.
Insofar as data is processed outside the European Union or the European Economic Area, this only takes place in compliance with legal requirements and appropriate safeguards, for example, an adequacy decision or EU standard contractual clauses.
We only store personal data for as long as it is needed for the respective purpose. Subsequently, it will be deleted, provided there are no legal retention obligations or legitimate reasons for further storage. Proof of consent is stored for as long as it is required to prove consent.
Your data protection rights
Sie haben im Rahmen der gesetzlichen Voraussetzungen das Recht auf:
Auskunft über Ihre gespeicherten personenbezogenen Daten
Berichtigung unrichtiger oder unvollständiger Daten
Löschung Ihrer Daten
Einschränkung der Verarbeitung
Datenübertragbarkeit
Widerspruch gegen bestimmte Verarbeitungen
Widerruf einer erteilten Einwilligung mit Wirkung für die Zukunft
Zur Ausübung Ihrer Rechte genügt eine Nachricht an:
info@stick77.lu
Der Widerruf einer Einwilligung berührt nicht die Rechtmäßigkeit der Verarbeitung, die bis zum Widerruf erfolgt ist.
Beschwerderecht und Aktualisierung
You have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for Luxembourg is:
Commission nationale pour la protection des données – CNPD
15, Boulevard du Jazz
L-4370 Belvaux
Luxembourg
Phone: +352 26 10 60-1
https://cnpd.public.lu
We may update this privacy policy if our website, the services used, or legal requirements change. The version published on this page at the time is the authoritative one.